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Privacy Policy

Effective Date: January 2022

This Privacy Policy outlines LivFit 24/7 Gym’s (“we” or “us”) current policy on personal information concerning club members, consumers, and franchisees, and covers the operations of our fitness clubs, franchise operations, business development, use of our websites under anytimefitness.com (the “Sites”) and mobile software applications, including our LivFit 24/7 Gym® application and may cover some information pulled from affiliated applications, like Google Fit™, Tranerize, FitBit®, HealthKit™ and MapMyFitness®, to the extent that information is included in the LivFit 24/7 Gym® application (“Apps”).

By using LivFit 24/7 Gym® services, Sites, Apps, products, features, tools or resources, you agree to the terms of this Privacy Policy and our Terms of Use. You may refuse or withdraw your consent at any time; however, we may not then be able to provide you with our full range of products and services. You may not use the Sites, Apps, or our products or services if you do not agree to the Privacy Policy.

This policy may change from time to time. Your continued use after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Table Of Contents

1) Personal Information We Collect through the Site and Apps

2) How We Use and Share Your Personal Information

3) Our Use of Your “Cookie” Information on the Site and Apps

4) Our Relationship with Other Websites

5) Access and Correction of Your Personal Information

6) Security of Your Personal Information

7) Retention of Your Personal Information

8) Changes to this Privacy Policy

9) How to Contact Us

10) Country-Specific Addenda

Personal Information We Collect through the Site and Apps

In general, you can browse the non-password protected portions of our Sites without telling us who you are or revealing any personal information about yourself, except for our collection of “cookies” as described in Section 3.

We may collect personal information from you on our Site and Apps or through any other digital or personal communication with you. Information collected by us is voluntarily provided by you and may be integrated with other information you have provided to our franchisees upon signing up for a membership at a LivFit 24/7 Gym® club.

If you are a LivFit 24/7 Gym® member, you may choose to integrate information from your membership account with the Site and our Apps, but you will have the opportunity to agree to that integration of information across different platforms. Our Site and the Apps may also collect general information about your technology interface or preferences (such as the type of browser used or the files requested). Some of the information described below is mandatory for the performance of certain services, and if not entered, you may not be able to utilize or participate in some of our online services or features.

The information we may collect through your use of the Site may include, but is not limited to:

• Where the account registration feature is available, your contact information to create a LivFit 24/7 Gym® account, such as your first name, last name, phone number, and email address;

• Where the account registration feature is available, your profile username and password to enter the password-protected portion of the Site;

• Your transaction history relating to the use of our clubs, purchase of certain products or other information you wish to share with us and integrate with the Site;

• If integration with your membership is available to you, membership-related information, such as your home address, LivFit 24/7 Gym® location, key FOB number, and membership number;

• Fitness-related information provided in the membership process, such as your height, weight, general fitness-related goals or other information helpful to achieving your fitness goal;

• Information regarding training sessions, classes, or other information regarding your utilization of services at the club-level;

• Where the account registration feature is available, correspondence with your personal training or LivFit 24/7 Gym® club regarding your activity;

• Information provided by you when you participate in a survey or communication to you regarding your use of the Site, or utilizing LivFit 24/7 Gym services;

• Information provided by you to participate in advertising contests or sweepstakes;Various account information related to your LivFit 24/7 Gym® membership to allow you to update credit card, bank account, other payment information, or any other information regarding your profile;

• If you are a prospective franchisee, we may collect detailed information such as your first name, last name, email address, phone number, address, and general financial information such as liquidity and assets, to evaluate your qualifications for a LivFit 24/7 Gym® franchise;

• If we offer alternative sign-ins, we may collect certain sign-on information you have provided to third parties, such as Facebook or Twitter, when you sign on to use our site or Apps through these third parties;

• Computer data or files, often called “cookies,” which may be sent by your web browser and stored on an individual computer to allow our server to “recognize” you through the navigation of the Site and for us to credit your account for various online transactions;

• Computer data files, often called “web beacons” that are collected from emails or links on third-party sites that allow our server to evaluate the popularity of those links or the information contained in emails or on third-party sites;

• Your IP address to measure our website traffic and to help provide a more personalized experience.

The use of information received from Apple’s HealthKit will adhere to the Developer and User Data Policy. The use of information received from Google Fit APIs will adhere to the Google Fit Developer and User Data Policy, including the Limited Use requirements.

To fully utilize the products and services available through our Apps, you may choose to download separate applications, MapMyFitness and MyFitnessPal, owned and operated by Under Armour, Inc., and may opt to have the information entered into those applications automatically integrate with the LivFit 24/7 Gym® App. Information entered and retained on MapMyFitness and MyFitnessPal is governed by Under Armour’s Privacy Policy. We may also integrate the Apps with other applications or platforms, such as a wearable device tracking application like FitBit® or HealthKit through the Apple® Watch, or additional applications that are useful to integrate your fitness goals and activity. If you choose to integrate information collected by a separate application or entity, once integrated with the Apps, we will also have access to and the right to use the data provided to your LivFit 24/7 Gym® profile. Like MapMyFitness or MyFitnessPal, any of these third-party applications will have their own privacy policies and terms regarding the collection, use, and maintenance of data entered through that third-party application.

The information we may collect through your use of the Apps may depend on the version of the Apps or the country you are in, but this information may include, but is not limited to:

• Information to register for your App account, such as first name, last name, email address and other LivFit 24/7 Gym® membership information, as well as a username and password to access the App;

• Your activity history regarding your use of the Apps, such your visits to clubs, participation in training activities, classes or utilization of other LivFit 24/7 Gym® products or services;

• Membership-related information, such as your home address, LivFit 24/7 Gym® location, key FOB number, and membership number;

• Fitness-related information provided in the membership process, such as your height, weight, general fitness-related goals, fitness-related habits or other information helpful to achieving your fitness goals;

• Fitness and health-related information, such as those through integrations with HealthKit and/or Google Fit, to allow us to personalize your app experience, to allow our coaches to measure your progress and adjust programming, and for other related uses;

• Anonymized and aggregated fitness and health-related information to formulate health scores / metrics by location, country or region;

• Certain location or geolocation information pulled directly from your mobile device, your wireless carrier or certain third party providers, to allow tracking of your activity. This collection and tracking may occur even when the Apps or other related applications are not actively open and running;

• Information regarding personal training sessions and communication with your personal trainer or other LivFit 24/7 Gym® staff;

• Records of copies of your correspondence, if you contact us;Information provided by you when you participate in a survey or communication to you regarding your use of the Apps, or utilizing LivFit 24/7 Gym services;

• Various account information related to your LivFit 24/7 Gym membership to allow you to update credit card, bank account, other payment information, or any other information regarding your profile;

• If we offer alternative sign-ins, we may collect certain sign-on information you have provided to third parties, such as Facebook or Twitter, when you sign on to use our Apps through these third parties;

• Computer data or files, often called “cookies,” which may be sent by your mobile device to allow our server to “recognize” you through the navigation of the Apps and for us to link your activity on the Apps with your membership.

Information obtained from your Social Media Accounts

You may choose to log in to our Site or Apps through a social media account, such as Facebook. By doing this, you are asking Facebook to send us certain information from your social media account and you are authorizing us to collect, store, and use in accordance with this Privacy Policy any and all information available to us through the Facebook interface.

Depending on the Facebook settings you choose, we may have access to some or all of the following information from your Facebook account:

• Your public profile information (this includes your Facebook User ID number, your profile photo, your profile photo’s caption, your profile photo’s associated comments, your profile photo’s associated tags, your profile photo’s associated tags’ Facebook User ID numbers, your profile photo’s associated tags’ profile photo URLs, your profile photo’s associated tags’ profile photo captions, your profile photo’s associated tags’ profile photo captions’ associated comments, your profile photo’s associated tags’ profile photo captions’ associated comments’ Facebook User ID numbers, your profile photo’s associated tags’ profile photo captions’ associated comments’ profile photo URLs, and your profile photo’s associated tags’ profile photo captions’ associated comments’ profile photo URLs)


• Your public Facebook page profile information (this includes your Facebook page User ID number, your Facebook page profile photo, your Facebook page profile photo’s caption, your Facebook page profile photo’s associated comments, your Facebook page profile photo’s associated tags, your Facebook page profile photo’s associated tags’ Facebook User ID numbers, your Facebook page profile photo’s associated tags’ profile photo URLs, your Facebook page profile photo’s associated tags’ profile photo captions, your Facebook page profile photo’s associated tags’ profile photo captions’ associated comments, your Facebook page profile photo’s associated tags’ profile photo captions’ associated comments’ Facebook User ID numbers, your Facebook page profile photo’s associated tags’ profile photo captions’ associated comments’ profile photo URLs, and your Facebook page profile photo’s associated tags’ profile photo captions’ associated comments’ profile photo URLs)

• Your public Facebook posts (this includes your Facebook User ID number, your Facebook post photo URL, your Facebook post photo’s caption, your Facebook post photo’s associated comments, your Facebook post photo’s associated tags, your Facebook post photo’s associated tags’ Facebook User ID numbers, your Facebook post photo’s associated tags’ profile photo URLs, your Facebook post photo’s associated tags’ profile photo captions, your Facebook post photo’s associated tags’ profile photo captions’ associated comments, your Facebook post photo’s associated tags’ profile photo captions’ associated comments’ Facebook User ID numbers, your Facebook post photo’s associated tags’ profile photo captions’ associated comments’ profile photo URLs, and your Facebook post photo’s associated tags’ profile photo captions’ associated comments’ profile photo URLs)


• Your Facebook page “likes” (this includes your Facebook User ID number, your Facebook page profile photo URL, your Facebook page profile photo’s caption, your Facebook page profile photo’s associated comments, your Facebook page profile photo’s associated tags, your Facebook page profile photo’s associated tags’ Facebook User ID numbers, your Facebook page profile photo’s associated tags’ profile photo URLs, your Facebook page profile photo’s associated tags’ profile photo captions, your Facebook page profile photo’s associated tags’ profile photo captions’ associated comments, your Facebook page profile photo’s associated tags’ profile photo captions’ associated comments’ Facebook User ID numbers, your Facebook page profile photo’s associated tags’ profile photo captions’ associated comments’ profile photo URLs, and your Facebook page profile photo’s associated tags’ profile photo captions’ associated comments’ profile photo URLs)


• Other public data on your Facebook page profile, such as your “About Me” section, your Facebook page’s public URLs, your Facebook page’s public URLs’ captions, your Facebook page’s public URLs’ associated comments, your Facebook page’s public URLs’ associated tags, your Facebook page’s public URLs’ associated tags’ Facebook User ID numbers, your Facebook page’s public URLs’ associated tags’ profile photo URLs, your Facebook page’s public URLs’ associated tags’ profile photo captions, your Facebook page’s public URLs’ associated tags’ profile photo captions’ associated comments, your Facebook page’s public URLs’ associated tags’ profile photo captions’ associated comments’ Facebook User ID numbers, your Facebook page’s public URLs’ associated tags’ profile photo captions’ associated comments’ profile photo URLs, and your Facebook page’s public URLs’ associated tags’ profile photo captions’ associated comments’ profile photo URLs.

The information we collect may depend on the privacy settings you have with Facebook, so please refer to their privacy and data practices for more information about how they handle your data.

Minors Under the Age of 13

Our Site, Apps, products, and services are not directed to minors under the age of 13. We do not knowingly collect personal information from minors under 13. If you are under 13, do not use or provide any information on this Site, any of its features, register on the Site or Apps, make any purchases through the Site or Apps, use any of the interactive or public comment features of this Site or Apps or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a minor under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a minor under 13, please contact us.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.

California Minors

If you are a California resident under the age of 18 and a registered user of our Site or Apps, you may request removal of content or information you have publicly posted. To request removal of such content or information, please send an email to our Data Protection Officer. Please include your name, account information, and a description of the content or information you want removed. We cannot ensure complete or comprehensive removal of content or information posted on our Site or Apps, but we will take reasonable steps to remove such content or information to the extent required by applicable law.

Information obtained from your Social Media Accounts

We use and share the personal information we collect about you in the following ways:

• To provide you with our products and services, and to improve and personalize your experience with LivFit 24/7 Gym®.

To communicate with you about your membership, our products and services, and to respond to your inquiries and requests.

To process your transactions and send you related information, including purchase confirmations and invoices.

To administer your account, including verifying your information, managing your account preferences, and maintaining a record of your transactions.

To send you marketing communications, including information about new products, services, and promotions, in accordance with your communication preferences.

To conduct surveys, contests, and sweepstakes, and to provide you with information about the results.

To analyze and improve the performance of our Site, Apps, products, and services.

To comply with legal and regulatory requirements, and to protect our rights and property.

To share with our franchisees and other third parties who assist us in providing our products and services, and who are bound by confidentiality agreements.

Our Use of Your “Cookie” Information on the Site and Apps

We use cookies and similar technologies to collect information about your use of our Site and Apps. Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies allow us to recognize your browser or device, and to store certain information about your preferences and past actions. We use cookies for the following purposes:

• To remember your preferences and settings, such as language and location preferences.

To authenticate your identity and to remember your login information.

To measure the performance of our Site and Apps, and to analyze how you interact with our content.

To provide you with personalized content and advertising based on your browsing behavior.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies or to delete cookies that have already been placed on your device. However, if you disable cookies, some features of our Site and Apps may not function properly.

Our Relationship with Other Websites
Our Site and Apps may contain links to other websites that are not owned or controlled by us. We are not responsible for the privacy practices or the content of these other websites. We encourage you to read the privacy policies of these other websites before providing any personal information.

Access and Correction of Your Personal Information

You have the right to access and correct your personal information that we hold about you. If you would like to access or correct your personal information, please contact us. We may require you to verify your identity before we provide you with access to your personal information or make any corrections. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Security of Your Personal Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use a variety of security technologies and procedures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security measures are perfect or impenetrable, and we cannot guarantee the security of your personal information.

Retention of Your Personal Information

We retain your personal information for as long as necessary to provide you with our products and services, and to comply with our legal obligations. When we no longer need to retain your personal information, we will securely delete or destroy it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes to this Privacy Policy by posting the updated policy on our Site and Apps, and by updating the effective date at the top of this policy. Your continued use of our Site, Apps, products, and services after any changes to this Privacy Policy will constitute your acceptance of the changes.

How to Contact Us

If you have any questions or comments about this Privacy Policy, or if you would like to exercise your rights, please contact our Data Protection Officer at:

LivFit 24/7 Gym

Attention: Data Protection Officer

6907 Easton Road

Pipersville, PA 18927

info@livfit.us

Country-Specific Addenda

This Privacy Policy may be supplemented by additional privacy notices, terms, or policies that are specific to individual countries. Please review any country-specific addenda that apply to you for additional information about how we process your personal information in your country.